INSPIRE was created to provide more people with more opportunities. If you’ve got no experience or qualifications in the customer services industry, we can help you become an ideal candidate in a role and inspire your new career. If you do have experience and you would like to brush up on your skills, we have a programme for you too. We aim to instil renewed confidence and abilities to prepare you for work.
Why choose customer services?
Customer services is all about making people feel positive and essentially, happy.
The work is often varied and can sometimes be fast paced and active, depending on your role and sector you work in.
Being confident and organised is a tool we teach through our BE INSPIRED programme, as confident and capable people make great customer service representatives and managers. Serving others in one form or another can be highly satisfying and finding solutions for customers can really make their day.
Customer service jobs don’t necessarily require high level qualifications, so if you have a strong work ethic and a friendly personality, you can find something within the industry to suit you. Training can be provided within the customer services sector, so really the sky is the limit when it comes to a fulfilling career.
What sort of jobs are there in customer services?
From food to fashion, technology to travel, there are all sorts of jobs within the customer service sector!
Restaurants and hotels hire cashiers, hosts, and managers in a customer service capacity.
In a retail setting, you’ll find salespeople, management and billing departments brimming with customer service representatives and managers, all carrying out a range of roles.
Within the public sector, people work in customer care on receptions, in call or contact centres, within billing and admin departments and within roles of service provision, such as bringing food to your hospital bed.
From sports centres to airlines, customer service roles are all around you, providing you with information, solutions and support as well as encouraging you to purchase products and services on the phone, in person and online.
At INSPIRE, we aim to find you your perfect role within customer services and open up a new career of opportunities and job satisfaction.