INSPIRE is a home grown business, created by two passionate customer care mavericks who have a wealth of experience in excellent customer care. From working within the airline industry to events and marketing and all sorts in between, the past two decades have seen INSPIRE founders, Jodie and Lyndsey hone the ultimate solutions to customer care issues in any business situation.
We all experience customer care every day, from the bank to the pub, the corner store or cinema… Do you think you could be a customer care champion? Are you looking to learn new skills or develop skills you already have? If so, you’ve come to the right place. INSPIRE offers a warm and inclusive environment for you to learn outstanding customer care skills and we also aim to help you find work and new opportunities.
Customer care is the most vital element of any business and at INSPIRE we have developed a unique method of ascertaining where your strengths and weaknesses lie in this area. We offer a full audit and report and a tailor made customer care training schedule and guideline pack for your staff. We like to put the energy into customer care, which in turn makes your customers come back time and time again.
At the very heart of INSPIRE’s core values is offering young people, from disadvantaged backgrounds in Bristol to gain work experience and skills to help further their career opportunities. INSPIRE know how frustrating it can be to not be given the chance to work with little experience under our belts.
That’s where you come in… by offering work experience within your organisation we can help you achieve your company’s social impact on a consistent basis.
With your support #wecanmakeadifference.
Inspire Customer Service is proud to provide support to “1625 Independent People“, a charity that supports young people who are homeless or at risk of homelessness. For over 30 years 1625ip have provided essential services to young people, partnering with agencies across the South West.
Meet our Growing Team
Our team of two certainly know the art of customer care! Meet Lyndsey and Jodie, Inspire’s founders and creators. There’s nothing these two haven’t mastered when it comes to providing the highest levels of customer care and by starting INSPIRE Bristol, they cannot wait to share their expertise. If you want to make your business shine or are looking to find out how you can advance a career in customer care, then you’ve come to the right place..
Lyndsey’s passion for customer care stems from a genuine belief that the perfect customer experience is very possible. Her astute attention to detail and focused approach to bringing confidence and quality skills together is a force to be reckoned with. Having worked in the customer service sector since her very first Saturday job whilst still a student, Lyndsey’s career flew sky high with Virgin Atlantic.
With a flair for customer care, her career in the clouds was a huge success and after more than ten years, Lyndsey hung up her wings to become a mum. Her entrepreneurial drive and desire to use her experience and skills led her to work within a sought after secret shopper enterprise, which in turn has brought about the full service customer services agency, INSPIRE Bristol, alongside her customer care cohort, Jodie.
Jodie’s specialist industry is catering and hospitality and there’s nothing she’s not dealt with over her long career in customer service. Understanding the industry from both a front of house perspective and from a management level, Jodie can find solutions to problems before they have chance to arise. She’s also an organisational ninja and uses her skills to create guidelines and support strategies for staff to shine.
Being a results driven dynamo, Jodie brings a wealth of experience to INSPIRE Bristol. When she’s not being mum, she also works as a hostess at a professional football club where she thrives on the buzz and excitement of planning and executing the best events in-house. Jodie is a people person and using her natural skills and learned expertise, she’s the ideal person to help you or your team excel.
Head of Practice - Recruitment
Rich focuses on recruitment for the insurance market, working with his clients for over 10 years, delivering bespoke solutions for clients and candidates alike.
He’s consistently built exceptional relationships clients across the broking, underwriting and claims sectors and which allows him to find the right fit for all involved.
Rich’s passion is problem-solving, often redesigning the box to make it work rather than singing from the same old hymn sheet.
Remaining hands-on is Rich’s key approach, making sure he leads the from the front to ensure every client, opportunity and person we work with get the right outcome.
Our resourcing team reports directly to Rich.